At Maci Norman Global, we’re committed to delivering your order quickly, safely, and reliably—whether you’re across town or across the globe. Below, you’ll find all the details about our shipping options, carriers, and delivery guarantees

Domestic Shipping (United States)

We offer three convenient shipping methods within the U.S.:

1. Standard Shipping

    •    Estimated Delivery: 5–7 business days

    •    Carrier: USPS First Class / UPS Ground (depending on package size & weight)

    •    Best For: Budget-friendly and reliable delivery

2. Express Shipping

    •    Estimated Delivery: 2–3 business days

    •    Carrier: UPS 2nd Day Air / FedEx Express Saver

    •    Best For: When you’re excited to get your order sooner

    •    Note: Available on select products only

3. Next-Day Shipping

    •    Estimated Delivery: 1 business day

    •    Carrier: UPS Next Day Air / FedEx Priority Overnight

    •    Best For: Last-minute gifts or urgent purchases

    •    Note: Available on select products only

International Shipping 🌍

We proudly ship worldwide. Delivery times and rates vary depending on the destination:

    •    Estimated Delivery: 7–14 business days (standard international)

    •    Carriers: DHL Express, UPS Worldwide Expedited, FedEx International Economy

    •    Customs & Duties: Please note that international customers are responsible for any customs fees, import duties, or taxes required by their country.

    •    Tracking: All international orders include tracking numbers so you can follow your package’s journey.

Tip: For faster service, we recommend DHL Express (typically 3–6 business days for most destinations).

Delivery Guarantee

We stand behind every shipment. Here’s our promise to you:

    •    Real-Time Tracking: Tracking details are sent to your email within 12 hours of purchase.

    •    On-Time Delivery: If your package is delayed, lost, or arrives damaged, we’ll make it right with a replacement or refund.

    •    Secure Packaging: Each order is carefully wrapped to protect your items in transit.

    •    Guaranteed Delivery Options: For time-sensitive orders (birthdays, holidays, events), we recommend Express or Next-Day Shipping, which are covered by carrier-backed delivery guarantees.

Customer Satisfaction Promise

Your happiness matters most. If you’re not 100% satisfied with your purchase:

    •    Our support team is available to help with returns, exchanges, or order concerns.

    •    We’ll work with you to make sure your experience with us is nothing short of excellent.

✨ At Maci Norman Global, we don’t just deliver products—we deliver trust, style, and peace of mind.

At Maci Norman Global, we prioritize providing our customers with a seamless and speedy shipping experience. To meet your needs, we offer three convenient shipping options:

We accept returns within 30 days of delivery. To receive a full refund, items must be returned in their original condition. Should you experience an issue with your order, our Customer Care team will be pleased to assist with a tailored resolution.

In support of our sustainability initiatives, clients are welcome to return products for responsible recycling or reuse. Whether you are relocating, redesigning your space, or no longer require a piece, we ensure that items are repurposed or recycled in an environmentally conscious manner. We are also able to provide guidance on certified facilities for the recycling of additional homeware and furnishings.